Chathyy
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账号安全与客服

查看账号安全说明,或直接和管理员在线聊天。

Account safety & support

Review account-safety guidance or chat directly with an administrator.

账号安全常见问题

收不到 WhatsApp 验证码?

确认号码带有正确国际区号,且 WhatsApp 可接收信息;请等待一分钟后再重新获取。

忘记密码?

返回登录页选择“忘记密码”。优先使用已验证手机号,无法使用时可用已绑定邮箱。

发现陌生设备?

登录后进入“设置 → 已登录设备”,退出其他设备并立即修改密码。

账号被限制?

请使用限制提示中的申诉入口,提供真实、完整的说明;请勿重复注册绕过限制。

安全提醒

管理员不会索取你的密码、验证码、银行卡资料或身份证件照片。

Account safety FAQ

Didn't receive a WhatsApp code?

Check the country code and that WhatsApp can receive messages. Wait one minute before trying again.

Forgot your password?

Use “Forgot Password” on the sign-in page. Use a verified phone first, then linked email if needed.

Unfamiliar device?

After signing in, open Settings → Signed-in devices, sign out other devices, and change your password.

Account restricted?

Use the appeal path in the notice and provide a complete explanation. Do not create extra accounts to evade a restriction.

Safety reminder

Administrators never ask for your password, verification code, card details, or identity documents.

在线客服

首次留言请填写账号信息和可回复的联系方式;之后可直接在此查看管理员回复。

Live support

For your first message, add account information and a reply contact. Future replies will appear here.

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